An Australia Post Tracking Number is automatically assigned to each package. You or your customer can use this number to locate your package in the system and determine its delivery status and other details.
The most common Australia Post tracking number format is a combination of 13 alphabetic and numeric characters, usually starting with 2 alphabets, following by 9 digits, and ending by “AU” (e.g. EE 999 999 999 AU). Some other less common formats may also exist.
Tracking Details:
- Status: Package Status
- Scheduled Delivery: Month, Day, Year
- Shipped To: Address Information
- Shipped or Billed on: Shipping/Billing Date
- Service Type: Name of Service
- Weight: Appropriate measure
- Multiple Packages: Number of Packages with a link to Show All
- How do I track my Australia Post package?
- You can track your package by entering the tracking number on the Australia Post tracking page. You can also use the MyPost account to get notifications and manage delivery options.
- Why is my Australia Post tracking not updating?
- Tracking updates might be delayed if the package hasn’t been scanned at a transit point. This can happen during high-volume periods. Check back periodically for updates.
- What does “In Transit” mean for Australia Post?
- “In Transit” indicates that your package is moving through the Australia Post network towards its destination but has not yet reached the final delivery facility.
- What should I do if my Australia Post package is delayed?
- If your package is delayed, wait a few days as it might be due to processing delays. If it’s significantly late, contact Australia Post customer service for assistance.
- Can I track my Australia Post package without a tracking number?
- Tracking is not possible without a tracking number. Contact the sender for the tracking details or visit your local post office for more information.
- What does “Out for Delivery” mean for Australia Post?
- “Out for Delivery” means your package is on an Australia Post delivery vehicle and should arrive by the end of the day.
- Why was my Australia Post delivery attempt unsuccessful?
- A delivery attempt might fail if no one was home to receive the package or if the address was inaccessible. Australia Post will leave a notice with further instructions.
- What does “Delivered” mean if I haven’t received my Australia Post package?
- This status may indicate the package was left in a secure location, delivered to a neighbor, or signed for by someone else. Check around your property and with neighbors before contacting Australia Post.
- How can I file a claim with Australia Post?
- You can file a claim online on the Australia Post website if your package is lost, damaged, or delayed. Provide all necessary details for the investigation.
- How long does Australia Post hold packages?
- Australia Post holds packages for up to 10 business days at the post office before returning them to the sender.