About USPS
USPS or the United States Postal Service is a government-authorized independent agency with postal locations established throughout the country. They provide universal mail delivery and are committed to delivery innovations such as enhanced digital and mobile platforms that enable a broader range of services and make shipping solutions easier.
USPS Services
USPS services are available everywhere in the country, including rural areas, communities and small towns where they deliver via highway or air through approximately 31,000 units. Services include:
- Mailing & Shipping: with a Click-N-Ship option to pay for postage and print shipping label from home, plus option to schedule pickup time from home or office.
- Priority Mail Express: delivers seven days a week and it is the agency’s fastest domestic service, with guaranteed overnight scheduled delivery to most locations. Send letters, documents or merchandise anywhere in the country, including PO boxes.
- Priority Mail: delivers within 1 to 3 business days with flat rate offers to any state.
- First-Class Mail: delivers envelopes and lightweight packages at affordable prices and as quick as 1 to 3 business days.
- Shipping Insurance: guarantees mail pieces are protected against loss or damage. Items for Priority Mail Express and Priority Mail may include insurance in the service price.
- Money Orders: send money in the country and internationally by purchasing a money order at any USPS post office location.
- Special Military Mail Supplies, Boxes & Forms can be shipped overseas or domestically at domestic prices for APO/FPO/DPO addresses.
- USPS For Business: offers shipping services for business with free Saturday delivery.
- Purchase stamps, shipping supplies, cards, envelopes and business supplies at any USPS postal store.
Most common questions regarding USPS tracking
How do I track my USPS package?
-
- Enter your tracking number on the USPS website or app to see the status and location of your package. You can also sign up for Informed Delivery to get daily tracking updates.
- Why is my USPS tracking not updating?
- Tracking updates can be delayed if the package hasn’t been scanned at a transit point. This is common during high-volume periods. Check back periodically.
- What does “In Transit” mean for USPS?
- “In Transit” means your package is moving within the USPS network and is on its way to the destination. It may be at a processing facility or en route between locations.
- What should I do if my USPS package is delayed?
- If your package is delayed, wait a few days as it might be due to processing delays. If it’s significantly late, contact USPS customer service for assistance.
- Can I track my USPS package without a tracking number?
- Without a tracking number, tracking is not possible. Contact the sender for the tracking details or visit your local post office for more information.
- What does “Out for Delivery” mean for USPS?
- “Out for Delivery” means your package is on a USPS delivery vehicle and should arrive by the end of the day, typically before 8 p.m..
- Why was my USPS delivery attempt unsuccessful?
- A delivery attempt might fail if no one was home to receive the package or if the address was inaccessible. USPS will leave a notice with further instructions.
- What does “Delivered” mean if I haven’t received my USPS package?
- This status may indicate the package was left in a secure location, delivered to a neighbor, or signed for by someone else. Check around your property and with neighbors before contacting USPS.
- How can I file a claim with USPS?
- You can file a claim online on the USPS website if your package is lost, damaged, or if it has been days since it was last scanned. Provide all necessary details for the investigation.
- How late does USPS deliver packages?
- USPS generally delivers packages from 9 a.m. to 8 p.m. on weekdays and Saturdays. Delivery times may vary based on location and service type.