About TNT
TNT otherwise known as Track & Trace is a leading delivery service provider that operates worldwide and offers a full range of reliable services. TNT Australia is a strong and well-established firm in the national and local delivery industry. They offer domestic and international delivery, plus logistics services.
TNT Services
One of the fastest couriers in the country, TNT offers various delivery options, including time sensitive for documents and parcels. Their full line of services includes:
- Express Delivery 9AM, 10AM, 12:00 NOON: overnight service that delivers by 9 a.m. the following business day, 10 a.m. or noon to and from nominated postcodes Australia-wide.
- Overnight Express: delivery by 5 p.m. on the next business day to metropolitan, regional and remote locations across the country – option to upgrade to Time Critical service for non-standard deliveries, such as weekend or after hours.
- Road Express: service is available across Australia for affordable delivery via road transport on a specified day – option to upgrade to TNT Time Critical service for special deliveries.
- TNT EasySend – Business to Business: service is available for domestic delivery, international delivery and urgent shipments.
- Customers can request extra special care and dedicated fleets for guaranteed safe delivery.
- Customers can request personalized services if needed, tailored exclusively to specific needs.
- Customers can order envelopes, boxes and other packages online with TNT.
- Customers can track any shipment and receive real time updates, with the option to add shipments to a ‘watchlist’ and track up to 90 days.
- How do I track a TNT package?
- Enter the tracking number on the TNT website or app to get real-time updates on your package’s status. You can also sign up for notifications and manage delivery options.
- Why is my TNT tracking not updating?
- Tracking updates might be delayed if the package hasn’t been scanned at a transit point. This can happen during high-volume periods. Check back periodically.
- What does “In Transit” mean for TNT?
- “In Transit” indicates your package is moving through the TNT network towards its destination but hasn’t yet reached the final delivery facility.
- What should I do if my TNT package is delayed?
- If your package is delayed, wait a few days as it might be due to processing delays. If it’s significantly late, contact TNT customer service for assistance.
- Can I track my TNT package without a tracking number?
- Without a tracking number, tracking is not possible. Contact the sender for the tracking details or visit your local TNT office for more information.
- What does “Out for Delivery” mean for TNT?
- “Out for Delivery” means your package is on a TNT delivery vehicle and should arrive by the end of the day.
- Why was my TNT delivery attempt unsuccessful?
- A delivery attempt might fail if no one was home to receive the package or if the address was inaccessible. TNT will leave a notice with further instructions.
- What does “Delivered” mean if I haven’t received my TNT package?
- This status may indicate the package was left in a secure location, delivered to a neighbor, or signed for by someone else. Check around your property and with neighbors before contacting TNT.
- How can I file a claim with TNT?
- You can file a claim online on the TNT website if your package is lost, damaged, or delayed. Provide all necessary details for the investigation.