About FedEx
FedEx is an American multinational and a courier company previously known as Federal Express. It serves consumers worldwide and it is the first company that provided tracking services and real time package updates, now available with most couriers. FedEx delivers millions of packages around the world every business day.
FedEx Services
Available in the United States and other parts of the world such as the Middle East, Africa and Europe, FedEx offers a full range of services starting with domestic shipping to international shipping. Everyday services include:
- Online Shipping: available with a FedEx account. Consumers receive alerts for every package, can request a vacation hold and to hold packages for pickup at a convenient location, including Walgreens, Kroger and Albertsons, plus can manage from the FedEx app.
- In-Store Shipping: ship from any FedEx location with Standard Shipping (1 to 5 days), FedEx Express Shipping (as early as next day), International Shipping (over 220 countries within 1 to 5 days).
- Freight Shipping: includes a variety of service options, such as FedEx Custom Critical for critical deadlines and specialty shipments, FedEx Same Day Freight for cross-country delivery within hours, Overnight Delivery, Next Business Day, Within 2 Business Days and more.
- Expedited and Extra Care: for special deliveries that may require temperature control, increased security, and time-sensitive shipping.
- Air & Ocean Freight Forwarding: customized service solutions for international shipping, including international freight forwarding, customs brokerage, trade, and customs advisory services.
- Printing Services: for personal projects, businesses and corporations.
- How do I track my FedEx package?
- Enter your tracking number on the FedEx website or app to get real-time updates on your package’s status. You can also use FedEx Delivery Manager for additional tracking options.
- Why is my FedEx tracking not updating?
- Tracking updates can be delayed if the package hasn’t been scanned at a transit point. This is common during high-volume periods. Check back periodically.
- What does “In Transit” mean for FedEx?
- “In Transit” indicates your package is moving within the FedEx network and is on its way to the destination. It may be at a processing facility or en route between locations.
- What should I do if my FedEx package is delayed?
- If your package is delayed, wait a few days as it might be due to processing delays. If it’s significantly late, contact FedEx customer service for assistance.
- Can I track my FedEx package without a tracking number?
- Without a tracking number, tracking is not possible. Contact the sender for the tracking details or visit your local FedEx office for more information.
- What does “Out for Delivery” mean for FedEx?
- “Out for Delivery” means your package is on a FedEx delivery vehicle and should arrive by the end of the day, typically before 8 p.m.
- Why was my FedEx delivery attempt unsuccessful?
- A delivery attempt might fail if no one was home to receive the package or if the address was inaccessible. FedEx will leave a notice with further instructions.
- What does “Delivered” mean if I haven’t received my FedEx package?
- This status may indicate the package was left in a secure location, delivered to a neighbor, or signed for by someone else. Check around your property and with neighbors before contacting FedEx.
- How can I file a claim with FedEx?
- You can file a claim online on the FedEx website if your package is lost, damaged, or if it has been days since it was last scanned. Provide all necessary details for the investigation.
- How late does FedEx deliver packages?
- FedEx generally delivers packages from 9 a.m. to 8 p.m. on weekdays and Saturdays. Delivery times may vary based on location and service type.