About UPS
United Parcel Service is an American delivery agency that includes the UPS Cargo Airline, UPS Freight and the UPS Store as subsidiaries of UPS Company present in the United States and everywhere in the world. UPS is a delivery provider that offers saving opportunities for shipments and other services. You can save up to 40% each time you create a shipment.
UPS Services
Consumers can enjoy a full range of services using UPS starting from highway shipping – domestic and international to freight services for any size freight, faster transportation by air, and small business services. Most popular services include:
- UPS Internet Shipping: ship from home with UPS online service that includes printing labels, scheduling pickup, tracking, and payment.
- UPS Express Critical: for urgent services and shipping of critical goods.
- UPS CampusShip: browser-based service for businesses with multiple campuses, large office buildings or locations worldwide.
- Tracking Services: include a variety of tracking tools, such as UPS My Choice with up-to-date delivery alerts online or by mobile; pickup notifications for LTL; UPS Trackpad to monitor received packages.
- International Trade: includes customs brokerage, Worldwide Express Freight, International Trade Tools & Technology to keep consumers informed about customs-related regulations and tariff changes, UPS World Ease for more convenient international shipping.
- Distribution Services: for companies that aim to accelerate growth and improve logistics work.
- Tailor-Made Transportation Solutions: for consumers with specific needs and businesses looking to save time and money.
E-commerce Business Solutions: offers integrated technology tools tailored to every business.
- How do I track my UPS package?
- Enter your tracking number on the UPS website or app to get real-time updates on your package’s status. You can also sign up for UPS My Choice to get additional tracking options and notifications.
- Why is my UPS tracking not updating?
- Delays in tracking updates can occur due to the package not being scanned at transit points or high volume at sorting facilities. Check back periodically for updates.
- What does “In Transit” mean for UPS?
- “In Transit” indicates your package is moving through the UPS network towards its final destination but hasn’t yet reached the delivery facility.
- What should I do if my UPS package is delayed?
- If your package is delayed, wait for a few days as it might be due to high volume or other factors. If it’s significantly late, contact UPS customer service for assistance.
- Can I track my UPS package without a tracking number?
- Without a tracking number, tracking is not possible. Contact the sender for the tracking details or use the UPS My Choice service for additional tracking options.
- What does “Out for Delivery” mean for UPS?
- “Out for Delivery” means your package is on a delivery vehicle and should arrive by the end of the day, typically between 9 a.m. and 9 p.m..
- Why was my UPS delivery attempt unsuccessful?
- A delivery attempt might fail if no one was home to receive the package or if the address was inaccessible. UPS will leave a notice with further instructions.
- What does “Delivered” mean if I haven’t received my UPS package?
- This status may indicate the package was left in a secure location, delivered to a neighbor, or signed for by someone else. Check around your property and with neighbors before contacting UPS.
- How can I file a claim with UPS?
- You can file a claim online on the UPS website if your package is lost, damaged, or if it has been days since it was last scanned. Provide all necessary details for the investigation.
- How late does UPS deliver packages?
- UPS generally delivers packages from 9 a.m. to 9 p.m. on weekdays. During peak seasons, deliveries may be made even later.